Recognising the importance of creating an efficient and trustworthy organisation to deal with the many issues associated with relocating to a new country, the concierge offers a dedicated relocation service. From a comprehensive turnkey product to specialist consultation with executives’ existing relocation suppliers, this will ensure that anybody coming to work at the Centre makes an effortless and seamless transition. This service is entirely focused on the Dominican Republic, with an unparalleled depth of local knowledge. It is set up to fulfil a comprehensive set of functions, which can start with finding and preparing the perfect residence. It will have a relationship with local authorities and freight companies to streamline the shipping process. Once the move is made, the relocation service can help arrange everything from obtaining a local driving licence to opening a bank account.
There will be two levels of concierge membership. The first gives access to a comprehensive range of concierge services, from securing domestic help, mapping a path through the intricacies of local administration to organising an amazing whale watching boat trip, for example. This is provided on a 24/7 basis by a team of experts using a cognitive database which becomes increasingly predictive with each request from the member.
The second, and more exclusive level of membership, goes that much further, providing a personal account manager who is on call to provide whatever assistance is necessary to make life easier. Complementing the IT data support system, this dedicated service ensures that all the benefits of human expertise, built up in the context of a long term relationship, are used to present personally a range of customised solutions comfortably in advance of necessity.
We will have our own travel club, ideal for those wishing to take advantage of the Dominican Republic’s geographical position as the focal point of the Americas. The club will make every kind of travel package available with a phone call or the click of a mouse. With a wide network of local and international contacts, and vast experience in the travel industry, the club can arrange bespoke itineraries, giving access to numerous off-menu services and upgrades.
